User agreement
Terms & Conditions
These terms outline account use, orders, vendor approvals, returns and other service rules for Koreanshop.
By using the site, customers and vendors agree to follow the policies that keep the store reliable and fair.
Orders
Subject to policy
Vendor access
Approval required
Support
24/7
Accounts & orders
Accurate details
Users should keep account and shipping details accurate so orders can be processed correctly.
Payment completion
Orders are confirmed only after successful payment or authorized cash flow where applicable.
Fulfillment timing
Shipping timelines may vary by category, stock source and courier availability.
Vendor responsibilities
Approval first
Vendor accounts remain pending until reviewed and approved by the Koreanshop team.
Catalog accuracy
Vendors should keep pricing, stock and product details updated.
Policy compliance
Marketplace activity must follow platform rules and any applicable local regulations.